Delaware Consulting Belgium is a Gold certified Microsoft Dynamics CRM implementation partner with clear references in manufacturing, alternative energy and government.
We combine Microsoft CRM software with Sharepoint, SQL Server Integration Services (SSIS), Analysis Services (SSAS), Microsoft Unified Communications and our “Smart CRM” best practices to deliver true value to our customers.
Our CRM capabilities encompass the Sales, Service and Marketing functional domains. We combine our in-house competence in ERP and application integration with our Microsoft CRM practitioners to implement 360 customer views and customer business intelligence. This end-to-end ability makes us the partner of choice when business process integration, contact center or ecommerce integration are a key business requirement.
Our vision is a unique customer experience, providing the strongest customer bond possible, realized by applying web 2.0 concepts in the experience.